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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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Why do I need to register an account to use the App features on my coffee machine?

WiFi coffee machines rely on the internet connection to communicate with the cloud and the coffee machine. It is necessary to create a De'Longhi user account so that the system can recognize that you are the machine owner.
This feature is only required for WiFi machines.