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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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The milk drink is not cold/cold enough

When using LatteCrema Cool technology, milk foam is delivered fresh (around 20°C), that is De'Longhi recommended temperature to preserve the milk sweetness and to be perceived as refreshing.
If you want to cool your drink down further, add to your cup the ice cubes as suggested by the machine when preparing the drink and enjoy!