Free Delivery Easy Returns Secure Payments
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

Rivelia’s LatteCrema Cool: What’s the difference between ICE and EXTRA ICE for the cold drinks?

Whenever you want to prepare a cold drink, your machine will ask you to choose between "Ice" or "Extra Ice". In fact, every cold drink has been optimised to balance all the ingredients, mainting the ideal intensity and temperature. When you choose between "Ice" and "Extra Ice", your machine will suggest a different number of ice cubes, while counterbalancing the intensity towards a stronger taste to prevent the drink from getting diluited by the melting ice. Besides, either option will fit in the same glass regardless of the amount of ice suggested, as all the ingredients will also vary in volume to target the same size.