To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides
Ask us a question.
I made my first Prima Donna Soul coffee after switching on the machine for the first use, how can I improve the quality?
Whenpreparingyour first coffees, yourmachinewillautomatically set up for standard coffee beans; itwill take 5 deliveriesfor the adaptationto complete. Furthermore, yourmachineisequippedwithanunique Bean AdaptTechnology (we do suggestyoutouseit) thatwillfullyoptimise the coffee extractionparamatersaccordingto the coffee beansyourhavechosen.
Watch this video to set up your Prima Donna Soul and get it ready to make the perfect espresso.