Question 1

Can I purchase a Rapido oil filled heater?

Accepted Answer

The Rapido heater has been replaced by the Dragon 4range and is no longer available. Please see our website for more informationon the Dragon range.

Question 2

Do any of your heaters contain PTFE?

Accepted Answer

None of the De'Longhi heater parts contain PTFE type materials.

Question 3

Do I need to refill an oil heater or change the oil?

Accepted Answer

The oil in our oil filled radiators is there for the life of the product. There is no need to change the oil or refill it.

Question 4

How long is the cable on the De’Longhi heaters?

Accepted Answer

Most Delonghi heaters have a cable approximately 1.5m in length. Extension leads are not be used with the heaters as their rating is likely to be inadequate for power level required.

Question 5

How much does it cost to run my heater?

Accepted Answer

It is very difficult to accurately determine how much it costs to run a heater within your own environment. It depends largely on the type of house, size of room and quality of insulation. However the maximum the heater will cost will per 1 unit of electricity per hour, per kilowatt of heat. For example, if you have a 2KW heater the maximum it will use is two energy units per hour. Oil filled radiators are more economical to run because they retain heat longer and power demand through the temperature control is called upon less frequently. Electric heaters heat only the room you are in and not the entire house, providing extra heat only where required and helping to optimise energy consumption. Electricity costs vary across suppliers. If you check your bill you will be able to find out how much you are paying per unit of electricity.

Question 6

What are the power settings on my Dragon oil filled radiator?

Accepted Answer

The heating power settings on the 2.5KW Dragon 4 oil filled radiator are as follows: Min - 1100W Mid - 1400W Max - 2500W The heating power settings on the 2KW Dragon 4 oil filled radiator are as follows: Min - 900W Mid - 1100W Max - 2000W

Question 7

What precautions should I take before using my heater?

Accepted Answer

- Always check the appliance and the power cord for signs of damage or deterioration. - Never cover the appliance, even temporarily, to prevent the risk of overheating. - Keep the appliance away from flammable objects. - Completely unwind the power cord whenever using the appliance - Do not let water penetrate into the appliance - Make sure the appliance's rated voltage corresponds to the mains power supply.

Question 8

What type of oil is used in your oil filled radiators?

Accepted Answer

The oil filled radiators are filled with diathermic heat transfer fluid. This will not need replacing within the product lifetime.

Question 9

Why can`t I use an extension lead with my heater?

Accepted Answer

Please do not use an extension lead due to the risk of overheating. For an excellent guide on electrical safety in your home, please see the Electrical Safety Council's easy to use 'Socket Overload Counter' by clicking on the following link: http://www.esc.org.uk/public/safety-in-the-home/product-safety/overloading-sockets/

Question 10

Will an oil filled radiator suit my needs?

Accepted Answer

Oil filled radiators provide a most efficient and cost effective electrical heating solution for longer term use. They are ideal for larger areas such as living rooms or any area needing constant temperature and are set on castors for portability. They operate by heating oil sealed within the unit, this heat transfers to the outer metal surfaces to heat the surrounding air. The heated air rises to be replaced by cooler air leading to a slow warm air circulation in what is known as a convection cycle. This gives an even, comfortable temperature around the room. For oil filled radiators immediate heat does not feature but once temperature is reached the oil retains the heat and is powered down. An internal thermal control only calls for power after the oil temperature eventually drops. This provides an efficient, steady, silent operation, ideal for longer term use. Many models have a timer and ECO functions for increased user control. Once switched off the radiator's retained heat releases slowly to give a gradual temperature reduction to the room. For more information please see our heating guide.

Question 11

Why my oil filled radiator making a crackling sound?

Accepted Answer

A crackling sound is perfectly normal and will dissipate during use.

Question 12

How to use my oil filled radiator EW7507EB?

Accepted Answer

To answer your question, please refer to the video that we have conveniently linked for you.

Oil heaters