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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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Does the steam run on a separate heating system so you can simultaneously create coffee and milk?

Yes, the milk steaming circuit has its own dedicated "Instant Heat System" boiler that means that you can froth or steam milk almost immediately after delivering coffee, or vice versa you can deliver perfect espresso immediately after frothing milk. Unfortunately these operations cannot be done simultaneously but please do note that the heating up times are incredibly efficient.