Question 1

Can you tell me more about the De’Longhi Coffee Care kit?

Accepted Answer

De'Longhi has developed a wide range of original accessories to ensure your product remains in perfect working condition so that you can enjoy the perfect coffee every day. Regular maintenance of your espresso machine is essential and it lengthens the life of your machine, reduces limescale, optimizes machine performance and preserves the aroma and natural taste of your coffee. Inside the box you will find: 1 EcoDecalk Mini (2x100ml) 1 Water Filter 1 Milk Cleaning solution (250 ml) 1 microfiber cloth 1 brush / spatula 1 water hardness strip 1 maintenance guide. Please see our website for details on how to purchase accessories.

Question 2

Can you tell me more about the De’Longhi milk cleaning solution?

Accepted Answer

Milk Clean (SER3013) is our sanitizing detergent to clean the milk circuit. Regular use will extend the life and enhance the features of your coffee machine . Milk Clean can also be used to clean the delicate exterior of the machine. It can be purchased from our spares supplier.

Question 3

Can you tell me more about the benefits of the water softener?

Accepted Answer

The De Longhi Water Filter Softener, thanks to its innovative system, optimizes the water taste and helps to improve the taste and aroma of your coffee. It also helps the machine's performance and efficiency by helping to reduce limescale build-up inside the coffee machine. The use of this filter reduces the frequency of the descaling, but it will be necessary to do so whenever the light on the control panel will flash.

Question 4

Where can I find the Coffee Pot accessory?

Accepted Answer

The Coffee Pot is an accessory developed by De'Longhi internal designer, specifically thought to enjoy Coffee Pot recipes. It is available for purchasehere: https://www.delonghi.com/en-nz/dlsc021-coffee-carafe---coffee-pot/p/DLSC021

Question 5

Where can I find the glasses for hot and cold drinks?

Accepted Answer

Hot and Cold glasses are accessories developed by De'Longhi internal designer, specifically thought to enjoy Hot and Cold recipes available in De'Longhi bean to cups. They are available for purchase on our site:https://www.delonghi.com/en-nz/products/coffee/coffeebeans-accessories

Coffee machine accessories