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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

Can you turn the smart grinding off and grind on demand to your own requirements?

No, you can't. The Sensor Grinding Technology is a fundamental feature in the process of barista quality coffee and can not be switched off.

This is designed to help new or budding baristas ensure they get the correct dosage consistently.