Question 1

How can I filter the oil for re-use?

Accepted Answer

Food particles left in the oil and reheated several times will cause the oil to deteriorate more quickly. The length of time oil can be used can be extendedby filtering it through an oil filter paper, stronger versions of kitchentowel, or cheese cloth.Make sure the oil has completely cooled for several hours before attempting to do this

Question 2

My fryer does not switch on. What can I try?

Accepted Answer

If your model is equipped with a detachable cord be sure the cord is inserted in the proper way. There is only one way the cord can be inserted.- Be sure to always fill with oil prior to powering on. Turning the unit on without oil will blow the fuse

Question 3

The oil is spilling over the top of my fryer. What can I do?

Accepted Answer

There are several reasons this can happen.- Check that the food is as dry as possible before placing it into the fryer.- Check the level does not exceed the maximum level indicated and that youare not overfilling the unit.

Question 4

Where can I buy filters for my fryer?

Accepted Answer

You can buy the filter at our website

Question 5

How do I clean my Rotofryer?

Accepted Answer

Never start cleaning until the oil has cooled down. The frying basket, bowl and lid should all be removed (please note that on some models the bowl is not removable) and soaked in hot soapy water for 20 minutes. The frying basket should then be cleaned with a stiff brush and the bowl with a non-abrasive cleaner. The outer body should be wiped with a damp cloth.Many of our fryers have an 'Easy Clean' oil drain feature. This will allow you to drain the oil into a container before cleaning. Please ensure the fryer is unplugged and the oil has completely cooled before using this feature.

Question 6

What kind of oil can be used in a fryer?

Accepted Answer

The best oil for frying is peanut oil. However, you can use canola, corn, or vegetable oil.We do not recommend olive oil for frying

Question 7

What type of metal is my fryer bowl made of?

Accepted Answer

The bowl is made of aluminium, excellent heat conductor. The adoption of this material enables you to obtain crisp and homogeneous frying, as it avoids the oil's temperature chance and does not allow heat to disperse.Some bowls are coated with non-stick materials in order to simplify the cleaning.

Question 8

The filters on the lid can be washed?

Accepted Answer

Activated charcoal filters, provided with our fryers, aim to absorb odours and vapours pouring out while cooking. They are not washable.

Question 9

Can I deep fry frozen foods?

Accepted Answer

Yes you can fry frozen foods. Just remember to shake off any excess ice before using them. Adjust the cooking time to ensurethey are cooked all the way through.

Question 10

How often should I change the oil of my fryer?

Accepted Answer

Occasionally it is necessary to completely change the oil because if heated over again it deteriorates. Although oil is properly filtered, we reccomend changing it after 5/8 uses, or in the following cases:oil emits smoke while cookingoil becomes darkbad odours come out

Question 11

How can I prevent dangerous splashes of hot oil during operation?

Accepted Answer

When you open the lid, take great care to avoid hot steam and splashes of boiling oil. When you deep fry frozen food, mind to shake off safely any excess of ice crystals, before proceeding. This because Oil and water mixing can cause hot oil to spray out during operation.

Question 12

What’s the Easy Clean System?

Accepted Answer

Easy Clean System is an innovative technology patented by De'Longhi. This system aims to ease cleaning operations. Thanks to a little plastic duct the oil is quickly canalized from the cooking tub to an external one. The oil that drains from the container must be carried out when the machine is cold and when the oil has completely cooled down. Watch this video to discover how the Easy clean System works!

Question 13

How does Rotofry machine work?

Accepted Answer

Rotofry fryer has a slightly inclined bottom where the basket make a non-stop rotation. This particular technology allows to use a lower amount of oil (about half) compared to others traditional deep fryers.Thanks to the rotating basket where food is immersed in and out of the oil, you can obtain a perfect crispy cooking by taking the same time of other fryers.

Question 14

How does Cool-Zone fryers work?

Accepted Answer

Cool - Zone fryer (stainless steel) differs from the traditional deep fryers for the position of the resistance that is set inside the tub, in the oil. Its location allows a reduced heat dissipation, and a reduction of the time oil heats in order to reach the desired temperature. It is called "cool-zone" because of the cold zone generated inside the tub. Hot oil tends to surface while the one which remains on the bottom, below the heating element, it is colder and guarantees food particles to fall and to settled on the bottom while cooking so they will not burn. This feature lets the oil to remain clean longer and prevents the diffusion of bad flavors and odours.

Question 15

How can I clean my fryer?

Accepted Answer

The fryer cleanining should be performed when the machine is cold and unplugged. There are different kinds of cleaning depending on the model:Traditional fryers with removable tub: it is possible to empty the oil and perform the filtering operation outside the machine.The tub (if removable) and the lid (after removing the filters) can be washed in the dishwasher.Traditional fryers with Easy Clean System: draining the cold oil is easy and fast, thanks to special tube. Some types of traditional fryers also have a removable tub.Traditional fryers "Total Clean System": all the components of these models, tub, basket, lid and fryer body (plastic structure) are dishwasher safe, except the block resistance.Cool-Zone fryers: the removable tub and the lid (only after the extraction of filters) can be washed in the dishwasher. The basket (for each model) should be cleaned thoroughly with a stiff non-abrasive sponge. Do not use any corrosive cleaning, just water and soap. The boby cleaning is carried out with a damp cloth except models "Total Clean System" which can be put in the dishwasher.

Question 16

Where can I find the serial number on my De’Longhi product?

Accepted Answer

For swift assistance, streamlining the process is possible if you've already located your machine's serial number. The serial number may be positioned differently depending on the product you own. For this reason, we have created a special guide with pictures and information on how to find the serial number of your machine. Click here to help you find the serial number

Question 17

The detachable cord does not stay connected.

Accepted Answer

Check that the power cord is inserted in the proper way. There is only one way the cord can be inserted.

Question 18

My dual fryer does not switch on. What can I try?

Accepted Answer

If your model is equipped with a detachable cord be sure the cord is inserted in the proper way. There is only one way the cord can be inserted.- Be sure the heating element assembly is inserted properly onto the body of the unit. - make sure the plastic tab on the body didn't break off and is being inserted into the element piece- Be sure to always fill with oil prior to powering on. Turning the unit on without oil will blow the fuse and require to be reset. The reset button is located on the back of the control panel.

Question 19

Why my deep fryer is spitting out oil all over and dripping down the side?

Accepted Answer

Please check here below for the possible cause: check if the right amount of oil has been used and do not overpass the maximum limit  check if the right amount of food has been used  and do not overpass the maximum limit  Frozen food will cause overflow if there is too much oil and food in the basket.

Question 20

What is the preset temperature on my deep fryer D650?

Accepted Answer

The pre-set temperature is a range between 320 to 360F (160 to 180C)

Deep fryer