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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

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I cannot remove or insert the infuser

The infuser can be removed or inserted only when the unit is completely powered off. Power the unit on and off before removing or inserting the infuser.If you still have a problem please contact our call center at 1-800-322-3848