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To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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Why does my Portable Air Conditioner fill up with water so frequently?

• The unit is designed to collect the moisture from the air in the room. If the room has a high humidity level, the unit will work harder to cool the air thus collecting more water.
• Once the air in that room has been cooled, the unit will collect less water.
• The unit will shut down when the tank is filled to avoid overflowing. The unit will need to be drained before restarting.