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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

What is the yellow carafe icon that appears on the display?

This indicates that the parts in contact with milk on the carafe should be cleaned by turning the dial on the top to 'clean'. As soon as this procedure has been done the icon with disappear.