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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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What happens if the appliance shuts down because of a blackout while remotely operating?

When the power supply is restored, the dehumidifier switches back ON and resumes the operating mode and setting it had before the power interruption. To resume the remote controls, wait until:

  • The WiFi icon on the dehumidifier’s control panel will be steady ON (it could take up to 1 minute).
  • The status of the dehumidifier in the De’Longhi Comfort APP will switch to CONNECTED (it could take up to 1 minute):