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FAQs

Ask us a question.

What happens if my Wi-Fi network goes down when appliance is operating?

In case this would happen, the WiFi symbol on the dehumidifier’s control panel will flash slowly:

The appliance will continue operating normally and can be controlled locally though its control panel.

You cannot control the dehumidifier from the De’Longhi Comfort APP and the device status will be DISCONNECTED:

The appliance will then automatically reconnect itself to the WiFi network once this will be again available.

When the WiFi symbol on the dehumidifier’s control panel will be steady ON and the status of the appliance in the De’Longhi Comfort APP will switch back to CONNECTED:

the appliance has reconnected and you can control it from the De’Longhi Comfort APP again.