Free delivery over $100 Easy Returns Secure Payments
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

My cold brew is not cold enough. Why?

Please follow the on-screen instructions and add the amount of ice cubes suggested to get the optimal temperature for your drink. All our cold drinks have been developed considering a specific amount of ice cubes to guarantee the right balance between all ingredients and the resulting temperature.