Free Delivery Easy Returns Secure Payments
  1. Back to homepage
  2. Faq Page

Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

What do I do if I forget my De’Longhi account password?

  1. From the log in screen, select “forgot password”.
  2. Enter the email address your account is registered to.
  3. Select “Reset Password”.
  4. A password reset email will be sent to your account. Follow the instructions in this email.


Please note: You may need to check your Spam or Junk folders for the reset email.