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To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

How can I contact De’Longhi?

Over 85% of enquiries can be answered immediately by using our Frequently Asked Questions service.

Please check here before sending your enquiry as this may provide the answer you need sooner.

If you still require assistance you can contact us by accessing the web chat speech bubble icon in the bottom right corner of the product page or by telephone on 0345 222 0458.

The opening hours for telephone are :-

Monday to Friday 9am to 5.30pm

and for Web chat:-

Monday to Friday 9am to 5:30pm and Saturday 9am to 5pm

Please assist us to speed up your enquiry by having the product or the details of the product with you when you contact us.