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FAQs

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The dehumidifier DDSX220WF doesn’t receive the commands from the App. Why is this happening?

The problem could be caused by outdated Firmware. To update it, please follow the below-indicated procedure:
Enter the APP, open the burger menu and select settings. Click on the description “Update firmware version”.

DDSX220wf firmware
Pop up messages will appear:
1) Firmware Update started. The APP will be unresponsive for a while.
2) Immediately after Firmware updated successfully.