Report a potential vulnerability or security issue
1. Support Period for Connected Products
The Connected Product will have a minimum support period of 5 (five) years from its first commercial launch.
Mobile apps developed by De’Longhi will be made available on the latest publicly released iOS and Android Operating System version and will have a minimum support period of 3 (three) years from the first release of the mobile operating system by Apple and Google.
The first commercial launch for each connected product is reported in the tables below:
Comfort Appliances
| Model | First commercial launch |
|---|
| PAC EL112 CST WIFI | April, 1st - 2022 |
| PAC EX130 CST WIFI | April, 1st - 2022 |
| PAC EL110 WIFI | April, 1st - 2022 |
| DDSX220WFA | January, 1st - 2022 |
| DDSX220WF | September, 1st - 2019 |
Fully Automatic Coffee Machines
| Model | First commercial launch |
|---|
| ECAM650.85.XX | March, 2017 |
| ECAM370.85.XX | March, 2019 |
| ECAM610.75.XX | September, 2020 |
| ECAM450.65.XX | February, 2023 |
| ECAM450.86.XX | February, 2023 |
| ECAM452.67.XX | February, 2023 |
| ECAM630.35.XX | June, 2025 |
| ECAM630.55.XX | June, 2025 |
| ECAM630.75.XX | June, 2025 |
| ECAM630.35.XXX | June, 2025 |
| ECAM630.55.XXX | June, 2025 |
| ECAM630.75.XXX | June, 2025 |
Nespresso Coffee Machines
| Model | First commercial launch |
|---|
| ENV300 | March, 1st - 2023 |
| ENV90 | March, 2025 |
| ENV95 | March, 2025 |
| ENV120 | March, 2025 |
| ENV200 | March, 2026 |
2. Report a potential vulnerability or security issue
De’Longhi encourages its consumers to report security issues.
If you believe you have spotted a potential vulnerability or security issue in one of our connectable products, please click on this link and select the Cyber security issue from the message category menu.
3. Vulnerabilities Bulletin
| Vulnerability ID | Affected products | Title | Publication Date | Last Update |
|---|