Express Help

If your enquiry is about a De’Longhi coffee machine, you can check out our YouTube channel for set up instructions, fitting your water filter and descaling, and many more hints & tips for the optimum use of your appliance.

If your enquiry is regarding De’Longhi Cookers, Nespresso machines, Dolce Gusto machines or Spare Parts you’ll need to get in touch with our partners, you can find their details by scrolling further down, under the heading “Contact our partners”.

Call us

For all other enquiries, please give us a call.
Give our team a call on 0124 75471. Our phone lines are open Monday to Friday 9am to 3pm.

If your call is regarding a product you already own, please ensure you have it with you when making the call. You will also need your serial number, which you can locate by clicking here. We recommend having proof of purchase to hand if your product is in warranty.

Contact our partners

For Nespresso
Contact Nespresso on 1800 81 26 60
For opening times and more ways to get in touch, visit the Nespresso website

For Dolce Gusto
Contact the Dolce Gusto on 00800 6378 5385
For opening times and more ways to get in touch, visit the Dolce Gusto website

For Spare Parts
Visit our Spares Supplier.