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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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Why is the coffee coming out too slowly?

  • There may be too much coffee in the filter. It should be one level scoop for a single espresso.
  • Make sure do not use permanent and paper filter together.
  • Whenpressingthe coffee withthetamper donot press asfirmly andmakesure yourgrind is for espresso maker.
  • It may require descaling or the filters may require cleaning.