Free delivery over £40 30 Day Returns Secure Payments


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

My Pinguino Extreme runs but does not cool the room. What can I do?

To ensure you are running the appliance under the best conditions check the following:

  • Close all windows, doors and drapes;
  • Check there are no heat sources inside the room such as an oven, hair dryer, or heating.
  • Check the air exhaust hose is properly attached to the appliance.
  • Filters might be clogged by dust. Clean or replace the filters.
  • The technical characteristics of the appliance are not suitable for cooling the room where it is located.

Other tips for correct use are:

  • Never use the appliance in very damp rooms;
  • Protect the room from direct exposure to the sun by partially closing curtains and/or blinds to make the appliance much more economical to run.
  • Never use the appliance outdoors.
  • Make sure the air conditioner is standing on a level surface.
  • Never rest objects of any kind on the air conditioner.
  • Never obstruct the air intake or outlet flap