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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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How to properly set the grinder to obtain a good quality coffee?

When you buy a new machine the grinder is set between the 3rd and 4th level; this is the best grinding setting for the majority of coffee blends on sale.

If you prefer a richer or less strong coffee, you can change the setting of your machine according to the coffee blend used. To avoid damage on to the machine, please read the procedure in your instruction manual carefully before proceeding. We can also follow these tutorial videos!