Repair, Reuse,Reduce Waste

Bean to Cup - Out of Guarantee

Repair, Reuse,Reduce Waste
In a world where consumption is a habit, repairing high-quality products is a revolutionary choice.

Bean to Cup - Out of Guarantee

Repair, Reuse,Reduce Waste
In a world where consumption is a habit, repairing high-quality products is a revolutionary choice.

After making you and your loved one’s countless coffees, your coffee machine may be in need of some TLC.

If you find your coffee machine is no longer performing at its optimum level, you can keep the brew going with the help of our expert repair technicians.
 

Get an authentic repair

Our De’Longhi Coffee Specialists use the latest diagnostics technology and are dedicated to restoring your coffee machine to its former glory. What’s more is any parts we use all have a manufacturers guarantee of 1 year.
Our De’Longhi Coffee Specialists use the latest diagnostics technology and are dedicated to restoring your coffee machine to its former glory. What’s more is any parts we use all have a manufacturers guarantee of 1 year.

Your coffee machine will alert you when it’s time for a descale. You should complete the cycle when prompted, to avoid your coffee tasting bitter and to improve energy efficiency.

Descaling only takes 30 minutes, and remember to be patient throughout the cycle. Do not turn off your machine during the cycle. 

You’ll be in expert hands

De’Longhi specialists every step of the way
De’Longhi specialists every step of the way

Our team will aim to resolve any potential concerns before booking a repair, so your coffee routine isn’t affected. And our specialist coffee technicians will give you recommendations to keep you brewing for longer.

Quick & Easy

…And you won’t need to leave your home
…And you won’t need to leave your home

If a repair is the right thing for you, we’ll collect it from your home and aim to get you enjoying coffee again within 10 working days! All you need to do is book, package it & pay.

Need it sooner? For an additional £20 we offer a Fast-track Service so you can be enjoying coffee again 5 working days after we collect.
 

Repair your coffee machine with De’Longhi

We collect & repair all De’Longhi Bean to Cup Coffee Machines for a one-off payment at our specialist in-house Service Centre.

The three levels of service are designed to meet the needs of all coffee machines, no matter their age, condition or history.

Included in every package:

Pre-paid delivery both ways, including collection from your home or workplace
All labour and genuine De’Longhi parts to repair your coffee machine, including a 1 year guarantee of any parts used
Professional cleaning

BOOK WITH COMPLETE PEACE OF MIND WITH OUR 1 YEAR PARTS GUARANTEE

Can’t live without your coffee for long? For an additional £20 we offer a Fast-track Service so you can be enjoying coffee again 5 days after we collect.

Our Repair Packages
Essential Service
£99Replace any old or damaged sealsTreat any internal systemsConduct a full descale (if required*)Perform a visual & diagnostic test of all key systemsProvide advisories on any issues that need resolvingYou will have the opportunity to upgrade to comprehensive care if you wish to get any highlighted issues repaired.
Comprehensive Care
From £150Replace any old or damaged sealsTreat any internal systemsPerform a visual & diagnostic test of all key systemsFull repair on any highlighted issues

*If your coffee machine does not need a descale, we will send a descale back to you with your machine (RRP: £6.89)

The Repair Process

Booking & Collection
Booking & Collection
If a repair is right for you, we will arrange collection of your coffee machine from your home to be taken to our state-of-the-art facility.
Inspection & Quote
Inspection & Quote
One of our specialist technicians will perform a diagnostics test & inspect your machine. We’ll generate a quote (as agreed or bespoke) and send it to you.
Repair
Repair
After payment is received, we’ll use genuine De’Longhi parts to restore your coffee machine to its optimal performance.
Delivery
Delivery
After a thorough inspection with our quality team, we’ll arrange next-day delivery so you can be enjoying coffee again in no time at all!
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