Temporary suspension of Phone Service.

We have made a temporary adjustment to our Contact Centre service channels, effective immediately. To ensure we can serve the maximum number of customers quickly and efficiently during this period of high demand, we are temporarily suspending our inbound phone call service. Our commitment is to provide you with the support you need without unnecessary wait times. Therefore, we highly encourage you to contact us through our dedicated digital channels, which remain fully operational:

Live Chat: For immediate assistance and real-time conversation (using the blue speech icon in the bottom right-hand corner of your screen).
Email Support: For detailed inquiries that require documentation or in-depth analysis. Please use the form below.
Tip for De’Longhi Coffee Machine Owners: For setup, descaling, or general use tips, check out our YouTube Channel for comprehensive video guides!

We appreciate your understanding and cooperation.

Live Chat

Chat with our 24/7 AI assistant for immediate help, and we can connect you to chat with a human specialist Monday to Friday, 9am to 5pm. You can start a chat by clicking the speech icon in the bottom right-hand corner of your screen

Send us a message

Fill out the contact form to send us your message. We will get back to you shortly.

Request type *

Submit your enquiry

Use this contact form and our experts will review the information you have provided and will be in touch. We appreciate your patience in the meantime.

Contact our partners

For De'Longhi Microwaves
Contact Argos on 0845 640 3030
For opening times and more ways to get in touch, visit the Argos website
For De'Longhi Cookers
Contact De’Longhi Cookers on 01908 733 010
For opening times and more ways to get in touch, visit the De’Longhi Cookers website
For Nespresso
Contact Nespresso on 0800 442 442
For opening times and more ways to get in touch, visit the Nespresso website
For Dolce Gusto
Contact the Dolce Gusto on 0800 707 6066
For opening times and more ways to get in touch, visit the Dolce Gusto website
For Spare Parts
Visit our Spares Supplier