Contact Us
We are looking forward to helping you with your enquiry.
For the fastest answer to your question, please search our Frequently Asked Questions.
If your enquiry is about a De’Longhi coffee machine, you can check out our YouTube channel for set up instructions, fitting your water filter and descaling, and many more hints & tips for the optimum use of your appliance.
If your enquiry is regarding De’Longhi Microwaves or Cookers, Nespresso machines, Dolce Gusto machines or Spare Parts you’ll need to get in touch with our partners, you can find their details by scrolling further down, under the heading “Contact our partners”.
For all other enquiries, please use the following options.
Need help with a product you already own? Please have your Serial Number and proof of purchase to hand so we can support you as quickly as possible, you can locate your machine’s here.
Message Us
Chat with our 24/7 AI assistant for immediate help, and we can connect you to chat with a human specialist Monday to Friday, 9am to 5pm. You can start a chat by clicking the speech icon in the bottom right-hand corner of your screen
Send us a message
Fill out the contact form to send us your message. We will get back to you shortly.
Request type *
Submit your enquiry
Use this contact form and our experts will review the information you have provided and will be in touch. We appreciate your patience in the meantime.
Call Us
Give our team a call on 0345 222 0458. Our phone lines are open Monday to Friday 8am to 6pm. Please note that our lines will be closed on bank holidays..
If your call is regarding a product you already own, please ensure you have it with you when making the call. You will also need your serial number, which you can locate by clicking here. We recommend having proof of purchase to hand if your product is in warranty.
Contact our partners
For De'Longhi Microwaves
Contact Argos on 0845 640 3030
For opening times and more ways to get in touch, visit the Argos website
For De'Longhi Cookers
Contact De’Longhi Cookers on 01908 733 010
For opening times and more ways to get in touch, visit the De’Longhi Cookers website
For Nespresso
Contact Nespresso on 0800 442 442
For opening times and more ways to get in touch, visit the Nespresso website
For Dolce Gusto
Contact the Dolce Gusto on 0800 707 6066
For opening times and more ways to get in touch, visit the Dolce Gusto website
For Spare Parts
Visit our Spares Supplier