Order Spare Parts at www.encompassparts.com
Do I need to refill the oil heater or change the oil?
The oil in our oil filled radiators is there for the life of the product. There is no need to change the oil or refill it.
How long is the cable on the De’Longhi heaters?
The cable is 6 feet long.
What type of oil is used in your oil filled radiators?
The oil filled radiators are filled with diathermic heat transfer fluid. This will not need replacing within the product's lifetime.
What are the power settings on my oil filled radiator?
The heating power settings on the 1200 Watt heater are:
- Min - 500W
- Mid - 700W
- Max - 1200W
The heating power settings on the 1500 Watt heater are:
- Min - 700W
- Mid - 800W
- Max - 1500W
How much does it cost to run my heater?
- It is very difficult to actually determine how much it costs to run a heater within your own environment. It depends largely on the type of house, size of room, and quality of insulation.
- However, the maximum heater will cost per 1 unit of electricity per hour, per kilowatt of heat. For example, if you have a 1500W heater, the maximum it will use is 1.5 energy units per hour. Oil filled radiators are more economical to run because they retain heat longer and power demand through the temperature control is called upon less frequently. Electric heaters heat only the room you are in and not the entire house, providing extra heat only where required and helping to optimize energy consumption.
- Electricity costs vary across suppliers. If you check your bill, you will be able to find out how much you are paying per unit of electricity.
Where can I buy spare parts for my radiant heater?
Please contact our toll free number (For US 1-800-322-3848; For Canada 1-888-335-6644) or visit our website at www.delonghi.com
Search Frequently Asked Questions
Frequently Asked Questions (or FAQ's) will help you to find additional information on your product