Question 1

Dishwasher doesn’t start. Why is this?

Accepted Answer

Check that the dishwasher is plugged in and the power connected Check the circuit breaker has not tripped or the fuse blown Check that the door is closed properly.

Question 2

E1 Error code ( water pressure low )

Accepted Answer

Check that the water supply is connected and the water is turned on.

Question 3

Water seems to be not pumped from the dishwasher.

Accepted Answer

Kink in drain hose, check drain hose. Filter blocked, check coarse filter and clean.

Question 4

Suds in the tube

Accepted Answer

Improper detergent, use only the special dishwasher detergent to avoid suds. If this occurs, open the dishwasher and let suds evaporate. Add 3.75 ltres of cold water to the tube. Close the door and select any cycle. Dishwasher will drain out the water at the first step. Open the door after draining has stopped and check suds have disappeared. Repeat if necessary. Spilled rinse-aid, always wipe up rinse-aid spills immediately.

Question 5

Stained tub interior

Accepted Answer

Detergent with colourant was use. Foods such as tomato -based products may stain the inside of the tube.

Question 6

White film on inside surface

Accepted Answer

Hard water minerals. To clean the interior, use a damp sponge with dishwasher detergent and wear gloves. Avoid using other cleaners to avoid the risk of foaming or suds.

Question 7

Rust stains on cutlery

Accepted Answer

Cutlery not corrosion resistant. A program was not run after dishwasher salt was added. Always run the quick wash without crockery after adding dishwasher salt.

Question 8

Knocking noise in the wash cabinet

Accepted Answer

A spray arm is knocking against an item in a basket. Interrupt the program and rearrange the items which are obstructing the spray arm.

Question 9

Rattling noise in the wash cabinet

Accepted Answer

Items of crockery are loose in the wash cabinet. Interrupt the program and rearrange the items of crockery.

Question 10

Knocking noise in the water pipes

Accepted Answer

Most likely an installation issue. Contact a qualified plumber.

Question 11

Dishes are not clean at the end of the cycle.

Accepted Answer

Check that the wash programme is suitable for the load. Scrape off excess food from dinnerware before loading. Check that the spray arm is able to rotate freely. Check that the detergent is in the correct compartment. Check that you are using the right amount of detergent. Check that the detergent is recommended for domestic dishwashers. Check that the spray arms are clean. Check the filters are clean. Refer to user manual.

Question 12

Dishes are not dry at the end ot the cycle.

Accepted Answer

Check that the Rinse Aid dispenser is filled. Try increasing the Rinse Aid setting. Wrong wash programe is been used. Try a standard wash.

Question 13

The detergent wasn’t dispensed during wash cycle .

Accepted Answer

Please dry the dispenser before loading to prevent caking.

Question 14

Water marks left at the end of the cycle.

Accepted Answer

Check that the dishwasher is not overloaded. Try increasing the Rinse Aid setting. Check that the Rinse Aid dispensor is filled.

Question 15

Can I extend the drain hose?

Accepted Answer

If you need a drain hose extension, make sure to use a similar drain hose. It must be no longer than 4 metres; otherwise the cleaning effect of the dishwasher could be reduced.

Question 16

What is the recommended water pressure?

Accepted Answer

Water pressure must be between 0.04 MPa and 1 MPa.

Question 17

Can the dishwasher be connected to the hot water?

Accepted Answer

The dishwasher is designed to be connected to the cold water connection only.

Question 18

Can I extend the inlet pipe?

Accepted Answer

If the dishwasher is fitted with an AquaStop* then no this is not possible. * To avoid the risks of leaking and water damage, all De'Longhi dishwashers are fitted with either an Electronic Solenoid AquaStop or a Mechanical AquaStop Hose.

Question 19

DEDW model Dishwasher Error codes

Accepted Answer

Dishwasher Error Codes: Error Code Problem Action E1 Water Flow Check the setting of the cold water tap. If problem persists you will need to arrange a service call E4 Over flow - Float switch activated You will need to arrange a service call E6 Open circuit heating sensor You will need to arrange a service call E8 Divertor Valve - open circuit or broken You will need to arrange a service call Err C BLDC motor failed You will need to arrange a service call