{ "en-hk": { "reasons": { "Spareparts enquiries": [ { "field": "description", "content": "

Spareparts enquiries

" }, { "field": "firstName", "mandatory": true }, { "field": "lastName", "mandatory": true }, { "field": "email", "mandatory": true }, { "field": "emailConfirmation", "mandatory": true }, { "field": "address", "mandatory": true }, { "field": "city", "mandatory": false }, { "field": "zipCode", "mandatory": false }, { "field": "country", "mandatory": false }, { "field": "phone", "mandatory": false }, { "field": "productName", "mandatory": false }, { "field": "freeText", "mandatory": true }, { "field": "uploadFile", "mandatory": false }, { "field": "privacy", "mandatory": true } ], "Pre-sales Enquiry": [ { "field": "description", "content": "

Pre-sales Enquiry

" }, { "field": "firstName", "mandatory": true }, { "field": "lastName", "mandatory": true }, { "field": "email", "mandatory": true }, { "field": "emailConfirmation", "mandatory": true }, { "field": "address", "mandatory": true }, { "field": "city", "mandatory": false }, { "field": "zipCode", "mandatory": false }, { "field": "country", "mandatory": false }, { "field": "phone", "mandatory": false }, { "field": "productName", "mandatory": false }, { "field": "freeText", "mandatory": true }, { "field": "uploadFile", "mandatory": false }, { "field": "privacy", "mandatory": true } ], "Service Agent Location": [ { "field": "description", "content": "

Service Agent Location

" }, { "field": "firstName", "mandatory": true }, { "field": "lastName", "mandatory": true }, { "field": "email", "mandatory": true }, { "field": "emailConfirmation", "mandatory": true }, { "field": "address", "mandatory": true }, { "field": "city", "mandatory": false }, { "field": "zipCode", "mandatory": false }, { "field": "country", "mandatory": false }, { "field": "phone", "mandatory": false }, { "field": "productName", "mandatory": false }, { "field": "freeText", "mandatory": true }, { "field": "uploadFile", "mandatory": false }, { "field": "privacy", "mandatory": true } ], "Faulty Product in Guarantee": [ { "field": "description", "content": "

Faulty Product in Guarantee

" }, { "field": "firstName", "mandatory": true }, { "field": "lastName", "mandatory": true }, { "field": "email", "mandatory": true }, { "field": "emailConfirmation", "mandatory": true }, { "field": "address", "mandatory": true }, { "field": "city", "mandatory": false }, { "field": "zipCode", "mandatory": false }, { "field": "country", "mandatory": false }, { "field": "phone", "mandatory": false }, { "field": "productName", "mandatory": false }, { "field": "freeText", "mandatory": true }, { "field": "uploadFile", "mandatory": false }, { "field": "privacy", "mandatory": true } ], "Operational Advice": [ { "field": "description", "content": "

Operational Advice

" }, { "field": "firstName", "mandatory": true }, { "field": "lastName", "mandatory": true }, { "field": "email", "mandatory": true }, { "field": "emailConfirmation", "mandatory": true }, { "field": "address", "mandatory": true }, { "field": "city", "mandatory": false }, { "field": "zipCode", "mandatory": false }, { "field": "country", "mandatory": false }, { "field": "phone", "mandatory": false }, { "field": "productName", "mandatory": false }, { "field": "freeText", "mandatory": true }, { "field": "uploadFile", "mandatory": false }, { "field": "privacy", "mandatory": true } ], "Instruction Manual Request": [ { "field": "description", "content": "

Instruction Manual Request

" }, { "field": "firstName", "mandatory": true }, { "field": "lastName", "mandatory": true }, { "field": "email", "mandatory": true }, { "field": "emailConfirmation", "mandatory": true }, { "field": "address", "mandatory": true }, { "field": "city", "mandatory": false }, { "field": "zipCode", "mandatory": false }, { "field": "country", "mandatory": false }, { "field": "phone", "mandatory": false }, { "field": "productName", "mandatory": false }, { "field": "freeText", "mandatory": true }, { "field": "uploadFile", "mandatory": false }, { "field": "privacy", "mandatory": true } ], "Faulty Product out of Guarantee": [ { "field": "description", "content": "

Faulty Product out of Guarantee

Other

" }, { "field": "firstName", "mandatory": true }, { "field": "lastName", "mandatory": true }, { "field": "email", "mandatory": true }, { "field": "emailConfirmation", "mandatory": true }, { "field": "address", "mandatory": true }, { "field": "city", "mandatory": false }, { "field": "zipCode", "mandatory": false }, { "field": "country", "mandatory": false }, { "field": "phone", "mandatory": false }, { "field": "productName", "mandatory": false }, { "field": "freeText", "mandatory": true }, { "field": "uploadFile", "mandatory": false }, { "field": "privacy", "mandatory": true } ] } }, "es-mx": { "reasons": { "Otros": [ { "field": "description", "content": "

Otros

" }, { "field": "firstName", "mandatory": true }, { "field": "LastName", "mandatory": true }, { "field": "email", "mandatory": true }, { "field": "emailConfirmation", "mandatory": true }, { "field": "address", "mandatory": true }, { "field": "city", "mandatory": true }, { "field": "state", "mandatory": true }, { "field": "zipCode", "mandatory": true }, { "field": "country", "mandatory": true }, { "field": "phone", "mandatory": false }, { "field": "model", "mandatory": false }, { "field": "freeText", "mandatory": true }, { "field": "uploadFile", "mandatory": false }, { "field": "privacy", "mandatory": true } ], "Tienda Online": [ { "field": "description", "content": "

Tienda Online

" }, { "field": "firstName", "mandatory": true }, { "field": "LastName", "mandatory": true }, { "field": "email", "mandatory": true }, { "field": "emailConfirmation", "mandatory": true }, { "field": "address", "mandatory": true }, { "field": "city", "mandatory": true }, { "field": "state", "mandatory": true }, { "field": "zipCode", "mandatory": true }, { "field": "country", "mandatory": true }, { "field": "phone", "mandatory": false }, { "field": "model", "mandatory": false }, { "field": "freeText", "mandatory": true }, { "field": "uploadFile", "mandatory": false }, { "field": "privacy", "mandatory": true } ], "Incidencias con Promociones": [ { "field": "description", "content": "

Incidencias con Promociones

" }, { "field": "firstName", "mandatory": true }, { "field": "LastName", "mandatory": true }, { "field": "email", "mandatory": true }, { "field": "emailConfirmation", "mandatory": true }, { "field": "address", "mandatory": true }, { "field": "city", "mandatory": true }, { "field": "state", "mandatory": true }, { "field": "zipCode", "mandatory": true }, { "field": "country", "mandatory": true }, { "field": "phone", "mandatory": false }, { "field": "model", "mandatory": false }, { "field": "freeText", "mandatory": true }, { "field": "uploadFile", "mandatory": false }, { "field": "privacy", "mandatory": true } ], "Información sobre un producto": [ { "field": "description", "content": "

Información sobre un producto

" }, { "field": "firstName", "mandatory": true }, { "field": "LastName", "mandatory": true }, { "field": "email", "mandatory": true }, { "field": "emailConfirmation", "mandatory": true }, { "field": "address", "mandatory": true }, { "field": "city", "mandatory": true }, { "field": "state", "mandatory": true }, { "field": "zipCode", "mandatory": true }, { "field": "country", "mandatory": true }, { "field": "phone", "mandatory": false }, { "field": "model", "mandatory": false }, { "field": "freeText", "mandatory": true }, { "field": "uploadFile", "mandatory": false }, { "field": "privacy", "mandatory": true } ], "Comprar piezas / accesorios": [ { "field": "description", "content": "

Comprar piezas / accesorios

" }, { "field": "firstName", "mandatory": true }, { "field": "LastName", "mandatory": true }, { "field": "email", "mandatory": true }, { "field": "emailConfirmation", "mandatory": true }, { "field": "address", "mandatory": true }, { "field": "city", "mandatory": true }, { "field": "state", "mandatory": true }, { "field": "zipCode", "mandatory": true }, { "field": "country", "mandatory": true }, { "field": "phone", "mandatory": false }, { "field": "model", "mandatory": false }, { "field": "freeText", "mandatory": true }, { "field": "uploadFile", "mandatory": false }, { "field": "privacy", "mandatory": true } ], "Problemas con mi producto": [ { "field": "description", "content": "

Problemas con mi producto

" }, { "field": "firstName", "mandatory": true }, { "field": "LastName", "mandatory": true }, { "field": "email", "mandatory": true }, { "field": "emailConfirmation", "mandatory": true }, { "field": "address", "mandatory": true }, { "field": "city", "mandatory": true }, { "field": "state", "mandatory": true }, { "field": "zipCode", "mandatory": true }, { "field": "country", "mandatory": true }, { "field": "phone", "mandatory": false }, { "field": "model", "mandatory": false }, { "field": "freeText", "mandatory": true }, { "field": "uploadFile", "mandatory": false }, { "field": "privacy", "mandatory": true } ], "Solicitud de manual de uso": [ { "field": "description", "content": "

Solicitud de manual de uso

ECAM23120WN Automatic coffee maker Support Center