Customer Support

De'Longhi South Africa Customer Support

Due to the COVID-19 shutdown, our services have been restricted. If you require any assistance in this time, please use the contact information below and we will respond as soon as we can:

For service queries, please email

For sales queries, please email

For spares queries, please visit

If you need assistance using or finding any of our products, or have any enquiries about De'Longhi, our Customer Service Team will be glad to help you.

You can contact customer service through any of the below methods:

Tel. +27 (0) 11 474-0153

Should you wish to contact a service agent nearest to you, use our service agent locator:
Authorised Service Agent
Authorised Spares Agent
Contact Us

Search Frequently Asked Questions

Frequently Asked Questions (or FAQ's) will help you to find additional information on your product

Warranty & Service