Customer Care

During this time of heightened concern for health and hygiene, our priority is that our customers feel safe. We have the following measures put in place at our service centre:

  • All service staff undergoes temperature checks twice a day.

  • Service counters are regularly cleaned with antibacterial surface cleaners.

  • Customers will have easy access to hand sanitisers.

  • Safe distancing for staff and customers are practiced.


Need your product to be serviced? Simply contact the De'Longhi Group Customer Care where an advisor will be happy to help you.

Service support: 6356 6708
Spare parts and accessories: 6259 1995
WhatsApp: 8457 4413

40 Jalan Pemimpin, #03-08 Tat Ann Building, Singapore 577185

MON – FRI:          9:30am to 5:30pm (lunch break 1:00pm to 2:00pm)
SAT:                      9:30am to 12:30pm (By appointment only – call 6356 6708 for booking)
SUN & PH:            Closed

Call 6356 6708 to make an arrangement.
Pick-up service: $30 per way. Includes packing of product.
Drop-off service: $30 per way. Includes basic testing of machine onsite.

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