Service Centre

In accordance with the FMCO announcement, our service centre and all collection centres will be closed till 28 June 2021.

We however continue to serve you. You can contact us by WatsApp: 011-17160291 and Email:

We regret the inconvenience during this period. 

We're here to help you with your De’Longhi product.

Get support by phone. Besides that, request a service or buy parts and acessories.

De'Longhi Group Customer Service Head Office & Collection Centre

  Operating Hours (1st & 2nd Floor)
No 22 , Jalan Tasik Utama 5, Medan Niaga Tasik Damai Mon - Fri: 9:00am - 6:00pm
The Trilium Lake Fields Sungai Besi, 57000 Kuala Lumpur, Lunch Hour: 12:00pm - 1:00pm
Malaysia. (GPS: N 3.03421 E 101.42338) Sat, Sun & Public Holiday: Closed
Tel: 603 - 9054 5100/200/300  
Fax: 603 - 9054 1393 Operating Hours (Ground Floor 
WhatsApp: 011 - 1716 0291 Collection Centre) Mon - Sun including Public Holiday: 10:00am - 8:00pm
Cam Care Collection Terminal @ Glo Damansara Shopping Mall Operating Hours
Unit NO. L3A.05, Level 3A Glo Damansara Mon - Sun including Public Holiday:
NO. 699, Jalan Damansara 10:30AM – 8:00PM
60000 Kuala Lumpur  
Tel: 603 - 7731 1113  
Fotofiix Collection Centre (Sri Petaling) Operating Hours
KG-6 & 7,Endah Parade, No 1, Jalan 1/149E, Bandar Baru. Mon - Sun including Public Holiday:
Sri Petaling, 57000 Kuala Lumpur, 10:30am - 9:00pm
Malaysia. (GPS: N 3.03796 E 101.04178)  
Tel/Fax: 603 - 9054 2400  
Fotofiix Collection Centre (Sri Hartamas) Operating Hours
P3E, Plaza Floor, Jalan Sri Hartamas 1, Sri Hartamas Mon - Sun including Public Holiday:
Hartamas Shopping Ceentre, 50480 Kuala Lumpur, 10:00am - 9:30pm
Malaysia (GPS: N 3.163909 E 101.656488)   
Tel/Fax: 603 - 6206 2792  

Not staying in Selangor state? Please click here to view the list of servicing contractors thoughout Malaysia.

Note: To avoid disappointment, always contact the service agent to confirm they can repair your particular product model before taking your appliance for repair.

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