Service Centre

We're here to help you with your De’Longhi product.
Get support by phone. Besides that, request a service or buy parts and acessories.

Now you can also get quick answers through WhatsApp.
Open the app on your phone and send a free message from anywhere in Malaysia.

 

 


Email
Send us an email for quick reply.

For general enquiries:
kenwoodrsc@tmt.com.my

For spare-parts and accessories enquiries:
spareparts@tmt.com.my

WhatsApp
For general enquiries:
+6 01-2336 8906

For spare-parts and accessories:
+6 01-9612 6329

Office Hours
From Monday to Friday: 9:30am to 4:30pm
(Lunch Break: 1:00pm to 2:00pm)
Saturday: 9:30am to 12:30pm

Closed on Sundays and Public Holidays

 

 

Telephone
Call us and hear from a De'Longhi specialist.

Recomendation
We recomend you to first search for an answer in our FAQ.
In case you don't find it, please send an email to our specialists.

Customer Service
For service support: +6 03-7831 7248 or +6 03-7832 0367
Fax: +6 03-7832 7063  

For spare parts and accessories: +6 03-7832 1322
Fax: +6 03-7832 0632

Office Hours

From Monday to Friday: 9:30am to 4:30pm
(Lunch Break: 1:00pm to 2:00pm)
Sat: 9:30am to 12:30pm

Closed on Sundays and Public Holidays

 

Service
Find De'Longhi Authorized Service Centers.
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Manuals
Find here your product's manual. 

How To
Access
our Global channel with all our "How to" videos (English Only).


Search Frequently Asked Questions

Frequently Asked Questions (or FAQ's) will help you find additional information about your product.