Customer Support

If you need help servicing any of our products, or have any questions about De'Longhi international after sales experience, please view the FAQs or search the INSTRUCTION MANUALS.

If you require a repair or want to know where to buy our products, please send us a message through CONTACT US, our Customer Services local team will be glad to help you.

Search Frequently Asked Questions

Frequently Asked Questions (or FAQ's) will help you to find additional information about your product.

  • PAGENUM = 1 / PAGESIZE = 50 / PORTAL ID = FAQ eGain Search Portal ID /*/ My pump espresso machine is vibrating a lot. What can I do to rectify this?

    Guidance on pump vibration

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  • Can I buy spare parts for my Bean to Cup Machine?

    Spares advice

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  • How do I descale my pump espresso machine?

    Pump espresso descale tutorial

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  • I descaled my machine, but the descale light has not gone out. Why has this happened?

    Descale light troubleshooting guide

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  • What is the difference between the ESAM4200 and the ESAM4000 bean to cup machines?

    Pre-Sales information

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