Customer Support

We're here to help you with your De’Longhi product.
Get support by email or phone. Besides that, request a service or buy parts and acessories.

Now you can also get quick answers through WhatsApp.
Open the app on your phone and send a free message from anywhere in Hong Kong.

Send us an email for quick reply.
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+852 6643 4119‬


Call us and hear from a De'Longhi specialist.

We recoment you to first search for an answer in our FAQ.
In case you don't find it, please send and email to our specialists.

Customer Service
+852 2237 1313

Office Hours
From Monday to Friday: 09:00-18:00
Saturday: 09:00- 13:00

Sundays & Public holidays closed.


Find De'Longhi Authorized Service Centers.

Parts and Accessories
Buy parts and accessories
online on website

Find here
your product's manual. 

How To
our Global channel with all our "How to" videos (English Only).

Search Frequently Asked Questions

Frequently Asked Questions (or FAQ's) will help you to find additional information on your product

Warranty & Service