Customer Support

We're here to help you with your De’Longhi product.
Get support by email or phone. Besides that, request a service or buy parts and acessories.

Now you can also get quick answers through WhatsApp.

Open the app on your phone and send a free message from anywhere in Hong Kong.

Email
Send us an email for quick reply.
info.hk@delonghigroup.com

WhatsApp
+852 6643 4119‬

Office Hours
From Monday to Friday: 10:00h to 17:00h
Sundays & Public holidays closed

Telephone
Call us and hear from a De'Longhi specialist.

Recomendation
We recoment you to first search for an answer in our FAQ.
In case you don't find it, please send and email to our specialists.

Customer Service
+852 2237 1313

Office Hours
From Monday to Friday: 09:00h to 18:00h
(Lunch break 12:00h to 13:00h)
Saturday: 09:00h to 13:00h

Sundays & Public holidays closed.

Service
Find De'Longhi Authorized Service Centers.
Search

Parts and Accessories
Buy parts and accessories
online on website

Manuals
Find here your product's manual.

How To
Access our Global channel with all our "How to" videos (English Only).

Search Frequently Asked Questions

Frequently Asked Questions (or FAQ's) will help you to find additional information on your product

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