Missing & Damaged Parts

Missing damaged part on your under guarantee product? 

Complete the form below if you experience a missing or damaged part in your under guarantee product, remembering to fill in all of the details required. Missing information will result in delays in resolving your enquiry. 

Please note: No product advice can be offered via this contact page. If you do require product advice please contact De'Longhi Customer Support.

To purchase a spare part for your De'Longhi product please visit our Spares Supplier. Alternatively you can call our mail order department on 0844 557 6438.

Before you send your enquiry...

The Serial number and product model number are essential. These can be found on the underside of your product, under "Type" and "Ser No." - The Serial Number will be stamped into the label and will consist of five numbers. 

For product enquiries not applicable to under guarantee products please use the main contact form.