Contact Us
De’Longhi is committed to providing you with outstanding service and support. Please do not hesitate to contact us with questions or comments regarding our products.
Our Customer Service team is currently available Monday - Friday from 9:00 am - 8:00 pm ET.
Online
Please use our online inquiry form if you have a question or are experiencing an issue (creating more than one inquiry will not get a faster response).
Call Us
1-888-335-6644
Mail
De'Longhi America, Inc.
3255 Argentia Road, Unit 101
Mississauga, Ontario L5N 8E1, Canada
Attn: Customer Service
Please note we can only deal with Canadian customers - if you have an inquiry for another country, please check our global site and then visit Customer Services, for local contact details.
Consumers in United States
1-866-528-8323 for Automatic Espresso Machine
1-800-322-3848 for all other products
Consumers in Mexico
1-800-711-8805 for Mexican Residents
+52 55 5336 5799 for Outside Mexico
Partner Brands
Braun Household
Call 1-888-977-3578 or email support.braun.us@delonghigroup.com
Eurochef
Call 1-866-844-6566
Nespresso
1-800-562-1465 for Original line
1-877-964-6299 for Vertuo line
Search Frequently Asked Questions
Frequently Asked Questions (or FAQ's) will help you to find additional information on your product