Customer Support


In order to improve the service, our Customer Service Department will be recoated to the new location to from 16th Mar 2015. Please find below information for your kindly reference.

New Hotline: 2237 1313 (Current Hotline: 3412 0120)


Hong Kong - 6/F, Flat C, Eton Building, 288 Des Voeux Road Central (Tel 2851 3533 ,Fax 2851 7878)
NT- Room 1603, Millennium Trade Centre, 56 Kwai Cheong Road, Kwai Hing (Tel 2590 6933, Fax 3590 3902)

Service hours:        Monday to Friday 09:00 to 18:00
Saturday 09:00 to 14:30
Lunch break 12:00 to 13:00, Sundays & Public holidays closed

Thank you for your attention and sorry for any inconvenience caused.


If you need help servicing any of our products, or have any questions about De'Longhi international after sales experience, please view the FAQs or search the INSTRUCTION MANUALS.

If you require a repair or want to know where to buy our products, please visit your country De'Longhi website, our Customer Services local team will be glad to help you.

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Frequently Asked Questions (or FAQ's) will help you to find additional information on your product

Warranty & Service