Service & Maintenance by the Experts in Coffee
The best service, from the Number One Coffee Machine Manufacturer
Your De'Longhi Bean to Cup machine will give you many years of trouble free service if it is properly maintained, and it is important to ensure your machine is descaled regularly and the infuser (central brewing unit) rinsed.
How often should I service my machine?
The answer to this question depends largely on use. If you are a home business user you may use your machine more frequently than someone who is at work all day, so only you can judge. As a guide, we recommend servicing your machine annually if you make more than 8 - 10 cups of coffee each day.
What is the process?
We arrange courier collection via Parcelforce from your home or place of work. We have a few handy packing tips below to ensure your machine reaches us safely.
How long will I be without my machine?
The average time for repair is around 5 working days, so you will receive your machine back the following week.