Icona Vintage CTOV 4003.GR

CTOV 4003.GR Manuals/ FAQs/ Support

  • Why does the lever not lock down into position on my toaster?

    The lever may refuse to lock into position if there is debris trapped inside the toaster/carriage.  Please turn the toaster upside down and gently tap/shake to remove any debris.  If this does not solve the issue, please take the toaster to an authorised repair agent for further assistance.

    A list of De’Longhi approved repair agents can be viewed by clicking on the following link:

    http://www.delonghi.com/en-GB/customer-experience/customer-experience-uk/

    If your toaster is less than a year old, please remember to bring your receipt of purchase with you and the repair should be carried out free of charge under the terms of the guarantee.

     

  • I love the De'Longhi toasters, but where can I buy a two slice model?

    Unfortunately two slice models are not offered in the UK as demand is relatively low for these models.

    Care should be taken if purchasing a two slice model from European shopping sites because the plug and voltage may differ from UK requirements.

  • What types of bread can I put in my toaster?

    It is better to use slices of bread. Dry/stale bread toasts more quickly than fresh bread and thinly sliced bread toasts more quickly than thickly sliced bread. You may need to adjust the browning control according to the thickness and freshness of the bread.

    You can also toast bagels and your favourite breakfast bread types.

  • My toaster is blowing fuses

    If your toaster is blowing a fuse it may be worth checking there is not a piece of dried fruit from a tea cake or similar caught between the cage and the element. The water content in the fruit can often be the cause of this concern.

    If you can see something caught, unplug the toaster and ensure it cools down completely, remove and empty the crumb tray. Tip the toaster upside-down and gently shake to remove the caught object.

    Refit the crumb tray and plug in the toaster, it should now be ready to use again.

    In the event that this has not rectified the problem please take your toaster to your nearest De’Longhi authorised service agent.

    A list of De’Longhi approved repair agents can be viewed by clicking on the following link:

    http://www.delonghi.com/en-GB/customer-experience/customer-experience-uk/

    If your toaster is less than a year old, please remember to bring your receipt of purchase with you and the repair should be carried out free of charge under the terms of the guarantee.

  • How do I clean my toaster?

    Before cleaning make sure you have unplugged your toaster and let it cool down. Then slide out the crumb tray, empty it and then replace.

    Try to do this regularly depending on usage. Wipe the outside of the toaster with a damp cloth and then dry throughly.

  • Does the browning control relate to temperature or colour of the toast?

    Browning control markings are indicative only. Setting ranges on toasters are optimised to consider all bread types used in market regions where the product is sold.

    Control graduations serve purely as a users 'visual reference' to repeat toasting characteristics for a given bread and condition. The results will also depend on the thickness and freshness of your bread.

  • My pump espresso machine is vibrating a lot. What can I do to rectify this?

    Some vibration is normal. If the pump espresso maker is vibrating too much please check the feet on the bottom are intact as these dampen the vibration. If feet are damaged or missing placing a tea towel beneath the machine will dampen the vibration until the problem can be rectified.

    If this is on first use, and no water is coming out of the boiler head you may have an air block, and to resolve this you should open the steam arm until water starts to flow through the steam arm for at least 30 seconds.

    Older machines may require a descale. If none of these suggestions have rectified the problem please take the machine to your nearest service agent.

    A list of De’Longhi approved repair agents can be viewed by clicking on the following link:

    http://www.delonghi.com/en-GB/customer-experience/customer-experience-uk/

  • Can you give me any advice on setting up my new Icona Pump Espresso machine?

    Please take a look at our tutorial video which shows the initial set up of your Icona range of pump espresso. This tutorial is suitable for any of our pump espresso range.

  • How do I descale my pump espresso machine?

    Regular descaling your machine is an important part of caring for it and will prolong the life of your pump espresso. Please follow these simple steps: 

    • Place 100ml of De’Longhi descaler in to the water tank and add one litre of water to dilute.
    • Place the tank on the machine and a container under the traditional frother.
    • Open the steam valve and allow some descaler to feed through the traditional frother. After a around ten seconds close the steam valve and allow the solution to sit in the machine for five minutes or so. Repeat until the tank is empty. Close the steam valve.
    • Fill the tank with clean fresh water and open the steam valve. Allow all of the water to feed through the machine, flushing it through completely.
    • Refill the tank and allow a little water to come out of the coffee area.
    • You are now ready to make coffee again.

    If you have very hard water please carry this procedure out every month or two, depending on how many coffees you make. In soft water areas every three to six months should suffice.

    For more information see our tutorial videos on the Icona, Vintage and Motivo ranges:

     

  • How do I froth milk using the traditional milk frother?

    The traditional frother can take a bit of practice. First of all, ensure the milk is fresh and at refrigerator temperature. Use a stainless steel carafe so you can feel the temperature of the milk.

    In order to make perfect cappuccino dip the tip of the traditional milk frother into the milk. When the appliance is ready carefully rotate the steam valve until it is fully open. This will froth the milk.

    Next, when you have achieved enough froth, use your free hand to feel the carafe temperature. Alternatively use a thermometer. Never heat the milk over 70 degrees as this will affect the quality of the frothed milk. It is also possible to froth milk in this way for excellent hot chocolate and malt drinks.

    Each time you finish milk delivery allow a little steam to flush through the frother, and remember to clean the removable nozzles thoroughly with a little washing up liquid. Rinse and dry thoroughly before reassembling.

     

     

Where to Buy Icona Vintage CTOV 4003.GR