DCH3030

DCH3030 Manuals/ FAQs/ Support

  • Why can't I use an extension lead with my heater?

    Please do not use an extension lead due to the risk of overheating.

    For an excellent guide on electrical safety in your home, please see the Electrical Safety Council's easy to use 'Socket Overload Counter' by clicking on the following link:

    http://www.esc.org.uk/public/safety-in-the-home/product-safety/overloading-sockets/

  • Will a ceramic heater suit my purposes?

    Ceramic heaters provide instant and quick heat. The technology is highly efficient because energy consumption is reduced as the temperature increases.

    Air outflow is forced by a fan system to pass through a ceramic heating element and it is spread into the room. Some De’Longhi models are provided with a dust filter which guarantees a cleaner air flow. Many can also be used for cool air in the summer and some models include a timer. Many of our models include an eco-function as well as a remote control so you can manage your comfort and energy consumption at a distance.

    For more information please see our heating guide.

  • What is a ceramic fan heater?

    Ceramic elements mean the appliance can adjust heat output and consequently consume less power. The lower the room temperature, the more heat is delivered by the appliance. As the room temperature rises the heating element output and consequently power consumption are reduced.

  • Will a fan heater suit my needs?

    Fan heaters provide instant heat. They are ideal to use in small and medium sized rooms. Most De’Longhi fan heaters can also be used for cool air during the summer.

    They are compact, lightweight and easy to store. Some of our models have a timer and an oscillating base for broader heat distribution.

    The heater is controlled by setting the temperature level. Once the room reaches this, the heater stops producing heat but will cut back in when the room temperature drops.

    If a long term consistent heat is required it may be worth considering an oil filled radiator.

    For more information please see our heating guide.

  • How much does it cost to run my heater?

    It is very difficult to accurately determine how much it costs to run a heater within your own environment. It depends largely on the type of house, size of room and quality of insulation.

    However the maximum the heater will cost will per 1 unit of electricity per hour, per kilowatt of heat. For example, if you have a 2KW heater the maximum it will use is two energy units per hour. Oil filled radiators are more economical to run because they retain heat longer and power demand through the temperature control is called upon less frequently. Electric heaters heat only the room you are in and not the entire house, providing extra heat only where required and helping to optimise energy consumption.

    Electricity costs vary across suppliers. If you check your bill you will be able to find out how much you are paying per unit of electricity.

  • How long is the cable on the De'Longhi heaters?

    Most Delonghi heaters have a cable approximately 1.5m in length.

    Extension leads are not be used with the heaters as their rating is likely to be inadequate for power level required.

  • What precautions should I take before using my heater?

    • Always check the appliance and the power cord for signs of damage or deterioration.
    • Never cover the appliance, even temporarily, to prevent the risk of overheating.
    • Keep the appliance away from flammable objects.
    • Completely unwind the power cord whenever using the appliance
    • Do not let water penetrate into the appliance
    • Make sure the appliance's rated voltage corresponds to the mains power supply.
  • Do any of your heaters contain PTFE?

    None of the De'Longhi heater parts contain PTFE type materials.