If the grinder is noisy and not grinding beans there may be a stone from the coffee beans in the grinder. The following steps will rectify the problem:
- Remove the beans from the container.
- Use a vacuum cleaner to remove any foreign objects from the bean hopper.
- Refill with a small amount of beans, and deliver a coffee to ensure the blockage is cleared.
- Press the one cup button to check the grinder is clear.
This is likely to resolve the noise, however if you still require assistance please contact the Customer Experience department using the Contact Us link below. Please remember to complete all of the requested information.