Contact Us

Why not try our FAQs? You can find instant answers to over 85% of all questions on our self-service site.


If you are experiencing an issue with a missing or damaged part for an under guarantee machine we may be able to send this out to you.

Click here for more information. 

Please note - we are unable to provide internal parts which require fitting by an engineer. For these types of enquiries please use a contact method below. 


To speak directly with a consumer experience representative, please call:

023 9239 2555 

Representatives are available 9:00 am – 5:00 pm (GMT) Monday through Thursday and 9am until 12:20pm on Friday. 

BY EMAIL - See below


De'Longhi, New Lane, Havant, Hampshire, PO9 2NH


Spares and Accessories

To purchase a spare part or accessory for your De'Longhi product please visit our Spares Supplier. Alternatively you can call our mail order department on 0844 557 6438.

For Dolce Gusto and Nespresso service agents please contact:

  • Nespresso: 0800 442 442
  • Dolce Gusto: 0800 707 6066

For De'Longhi Microwaves please contact Argos by calling:

  • 0845 640 3030

For De'Longhi Cookers please contact the Cooker Helpline by calling:

  • 0843 362 1934

Email Us:

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The model number can usually be located on the back or base of the product either on a white or silver label like this: Please fill-in the form with the type or model number
Your contact details may be passed to relevant third party companies such as our spare parts distributor or service agents in order to resolve your enquiry and will only be used for this purpose. We may, with your prior consent, pass on your personal details to our marketing team, who may contact you with marketing materials and promotional offers