Contact us

De’Longhi is committed to providing you with outstanding service and support. Please do not hesitate to contact us with questions or comments regarding our products.

Almost all enquiries can be answered immediately by using our Frequently Asked Questions service. Please check here before sending your enquiry as this may provide the answer you need sooner.


If you are experiencing an issue with a missing or damaged part for an under guarantee machine we may be able to send this out to you.

Click here for more information. 

Please note - we are unable to provide internal parts which require fitting by an engineer. For these types of enquiries please use a contact method below. 


Speak to an advisor immediately. Please complete the Web Form to start the webchat. Open 8am to 7pm Monday to Thursday, 9am to 12:15pm Friday. Quickest contact method & new extended hours.


De'Longhi, New Lane, Havant, Hampshire, PO9 2NH



To speak directly with a consumer experience representative, please call:

023 9239 2555

Representatives are available 9:00 am – 5:50 pm (GMT) Monday through Thursday and 9am until 12:20pm on Friday. Extended Hours


Spares and Accessories

To purchase a spare part or accessory for your De'Longhi product please visit our Spares Supplier. Alternatively you can call our mail order department on 0844 557 6438.

For Dolce Gusto and Nespresso service agents please contact:

  • Nespresso: 0800 442 442
  • Dolce Gusto: 0800 707 6066

For De'Longhi Microwaves please contact Argos by calling:

  • 0845 640 3030

For De'Longhi Cookers please contact the Cooker Helpline by calling:

  • 0843 362 1934