Customer Support

*Please note we can only deal with UK customers - if you have an overseas enquiry, please find your country on our global site and then visit Customer Services, for local contact details.

If you need help, you've come to the right place

  • The choices between your coffee machines are bewildering. Can I speak to someone to help me decide on a machine?

  • My machine is buzzing loudly and not dispensing water. What can I do?

  • My infuser is stuck. What can I do?

How can we help?