Contact Us

De’Longhi is committed to providing you with outstanding service and support. Please do not hesitate to contact us with questions or comments regarding our products.

Online

Please use our online inquiry form to send us a brief description of the question or issue you're experiencing.  Our consumer service representatives strive to respond to all inquiries within 24 hours of receipt. 

Phone

To speak directly with a consumer service representative, please call 1-888-335-6644.

Representatives are available...

Monday to Friday: 9:00 am - 8:00 pm (ET) 
Saturday: 9:00 am - 5:00 pm (ET) 

Mail

De’Longhi America, Inc.
2 Park Way & Route 17 South, Suite 3A
Upper Saddle River, NJ 07458
Attn: Customer Service

SPARE PARTS

To place an order for a part or accessory, please visit delonghi.encompass.com or call 1 (888) 335-6644.

Representatives are available...

Monday to Friday: 9:00 am - 8:00 pm (ET) 
Saturday: 9:00 am - 5:00 pm (ET)  

PARTNER BRANDS

BRAUN HOUSEHOLD

Call 888-977-3578 or email support.braun.us@delonghigroup.com

EUROCHEF

Call 866-844-6566

NESPRESSO

Original Line: 1-855-325-5781 

Vertuo Line: 1-855-350-5812